Our Response to COVID-19
HOW COVID-19 AFFECTS SHIPPING:
Due to the shortage of workers, transportation vehicles, and ever-changing shipping restrictions, USPS is taking longer than normal to deliver packages and can no longer guarantee exact delivery dates. As tracking has become unreliable, package theft has also increased - up to 155% percent!
We STRONGLY advise that ALL customers purchase Route shipping insurance at checkout to protect their packages from loss, theft, and damage during this time.
We kindly ask for your patience as our essential postal workers do their best to deliver your packages as safely as possible.
If you have any questions about your order, please contact customer service at firstname.lastname@example.org so we can find a solution together.
Stay healthy, everyone! ❤